Have an issue with a purchased eGift Card? Please fill out the form below and someone will contact you to help get the issue resolved.
Your time is valuable to us! However, please allow us 1-4 business days to resolve your claim. It will likely be much shorter but with staff time off and increased workloads during specific times of the year, our claim resolution times could take 1-4 business days
We have become aware of an issue with e-gift card checkout. If you receive a message stating “There is an issue processing your transaction,” please try changing the receipt email (the email address where the gift card receipt is sent—the email entered at the top of the screen when entering your card information).
Our e-gift cards are processed through Toast, a third-party provider, and they are currently experiencing issues related to spam filtering. We have been in contact with Toast and are awaiting a resolution.
If changing the receipt email does not resolve the issue, please call the restaurant or contact us through the Gift Card Help tab on this website.